Privacy policy

Through the contact or booking form, information such as full name, phone number, email, stay dates and any notes may be requested.

The information is used exclusively to contact the guest, check availability and provide service related to the stay.

Access to the data is limited to the hotel and it is not unnecessarily shared with third parties, unless required by the nature of the service or by law.

For any question regarding the use of your data, you may contact the hotel directly through the contact page.

The website and hotel services operate in accordance with applicable personal data legislation, including the GDPR. Processing may be based on contract performance, legal obligation, consent or the hotel’s legitimate interest.

The website may use Google Analytics to understand visits, pages viewed, device type, browser and general location data. These statistics help us improve the website and are not used by the hotel to identify you personally.

Where a booking, payment, refund or legal document is involved, necessary data may be shared with payment providers, banking services, email providers, hosting providers, accounting or fiscal document services and public authorities when required by law.

Cookies and similar technologies may be used for language preference, secure sessions, booking functions and analytics. More details are available in the Cookie Policy, where you can also learn how to manage cookies through your browser.

We apply appropriate technical and organisational measures, including secure connections and restricted access, to protect personal data. If a personal data breach occurs, we will follow the notification duties provided by applicable law.

Personal data is kept only for as long as needed for the purpose collected, for the provision of services or for compliance with legal and tax obligations. This policy may be updated when the website, services or legislation change.